Safety Centre
Meeting strangers, minus the stranger danger
Joinza exists to make real-world plans with people you haven't met yet feel safe — for hosts and joiners alike. Here's how.
Verification
Members can verify with photo ID plus a selfie liveness check, earning the badge shown on their profile and every application. Higher-risk categories (road trips, one-on-one meetups) will require verification as we roll out.
Reputation you can act on
Attendance counts, no-show percentages, and two-way blind reviews are surfaced at the exact moment a host decides who joins — not buried in a sub-page. Reliability is the currency of the platform.
Reporting & response
Report or block anyone from their profile or an opportunity, tagged by category: no-show, harassment, scam, or unsafe behaviour. Safety-tagged reports are reviewed by a human within 4 hours. AI moderation also screens listings and chat for policy violations before they reach you.
Unhappy with how a report was handled, or have a safety concern that doesn't fit a report? Email privacy@joinza.io and it goes to a person, not a queue.
Money protection
Never pay a host directly. Escrow means funds are held by Joinza until the event actually starts, refund templates are enforced automatically, and host cancellations refund in full — which removes the main scam vector for ticket resale.
Escrow is not a guarantee about what you're buying. It protects the money, not the merits of the plan. Do your own due diligence before you commit: read the listing properly, ask the host the questions that matter to you, look at their reliability score and reviews, and don't let a countdown rush you into a decision you'd otherwise take time over.
Check the host is actually entitled to sell it. A ticket, seat, membership or booking is only theirs to pass on if the original terms allow it. Plenty of event tickets are non-transferable, tied to the buyer's name or ID, or void the moment they're resold — and a ticket that gets you turned away at the door is worthless however genuine the seller was. Ask for proof of purchase and for the organiser's transfer rules before you pay.
Check the legal position for what you're joining. Some activities carry rules that sit outside Joinza entirely: ticket resale above face value is restricted for certain events, some pursuits need a licence, permit, insurance or a qualified supervisor, and age limits apply to others. You and the host are responsible for meeting those. If you're unsure whether something is allowed, confirm it with the organiser or the relevant authority before committing — not after.
Meeting safely — our advice
Meet in public places for first-time joins. Share your plan with a friend. Keep chat on-platform where our moderation can see it. Trust the reliability numbers — they exist so you don't have to guess. If something feels off, leave and report; we act on it.